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Health Services Administration researcher, Dr. Haneen Ali, is working to develop an innovative solution to boost patient satisfaction and decrease nurse workload.
I conducted a study investigating the effects of after-hours work communication. We found a disturbing link between work-related communication outside of regular hours and increased employee burnout. Answering emails after hours was linked to worse productivity and employees badmouthing their employers.
The project secured funding from the Hearing Industry Research Consortium, which supports research projects that benefit the hearing aid industry and its customers.